MAPI email errors with MYOB
A question from Mulligrubber Lynette today
I am trying to send invoices via emails from my MYOB program and it keeps telling me to check my mapi.
I did this last year no problems. I use Windows Live email.LYNETTE
The Messaging Application Programming Interface or MAPI is the way in which your email program can interact with other programs to send emails. More details at Wikipedia here
In this case Lynette wants to produce an invoice in the accounting program MYOB and then automatically attach it to an email ready to issue
MAPI can be a tricky beast and it is a known problem that MYOB only supports Outlook email (the full Outlook that's part of MS Office not Outlook Express). Refer to the details here at the MYOB Community page.
A quick Google search revels the following as 1 suggested method of solving the problem which involves confirming the Windows Live mail is your default email program
Go to Control Panel;
- Open Internet Options
- Go to the 'programs' TAB
- Click on 'Set Programs'
- Click on 'Set Program access and defaults'
- Click on 'Custom' and expand the drop down
- Under 'Choose a 'default mail program', select 'Live Mail'
If that doesn't work the MYOB page has a couple of suggested fixes as does this page at Whirlpool.
Last but not least the manual method will always work and some people may prefer this anyway. To send the emails manually issue your invoice in MYOB and then rather than hitting 'Send to Email' hit 'Send/Save to PDF'. Then once the pdf is saved somewhere go and write a new email and attach the document before sending. A little bit longer but guaranteed to work!
Hope that helps and by the way - our invoice is in the mail (just kidding)





